How Pollux preserves your experts' know-how
Preserving an expert's know-how takes more than gathering their documents. We go after what they actually know, turn it into a reliable clone, and put it within your teams' reach. A guided process, from the first interview to a working clone.
A guided process, in four steps
With the people around the expert, we identify the know-how that matters most and what the clone will need to cover.
We draw out their knowledge, including what they have never written down, at their own pace.
We organize this material into a reliable base, where the clone finds the right information at the right moment.
We put the clone to the test in real conditions, then roll it out into your tools.
Surfacing knowledge no one ever wrote down
The know-how that really matters, the judgment calls, the hands-on tricks, the reflexes, lives in your experts' heads. Capture is our craft: our specialists draw it out where it lives, adapt their approach to each person, and stop only when nothing essential is missing.
Depending on what the expert has to pass on, capture combines interviews, AI-led conversations, notes taken on the spot and existing documents. The clone comes out with the expert's tone, style and reasoning, never in generic terms.
Simple for your expert, rigorous behind the scenes
For your expert, contributing stays simple. From their own space, they share what they know at their own pace, guided by questions, and watch their clone take shape over time.
Behind the scenes, our workshop safeguards quality: every piece of knowledge is checked by a person before it enters the clone, and stays linked to its source.
Expertise you can query like a colleague
Once in service, the clone answers the whole team. Anyone asks it in plain language, right where they already work (Teams, Slack, and other tools as needed), and gets a clear, traceable answer in seconds. The clone keeps learning: new input fills its blind spots over time.
A clone built to never make things up
Every answer stays anchored in what the expert actually shared. When the clone does not know, it says so, just as the expert would. Three safeguards frame each answer:
Before. The clone answers only if the question falls within the expert's field.
While writing. It sticks to what it captured and flags what is missing.
After. A second AI re-reads the answer and removes any unverified claim.
The clone takes shape while the expert is still here
The clone is created and proven while the expert is still present. If they leave, their know-how stays available and continuity is assured. If they stay, they are freed from repetitive requests and can focus on what matters.
their expertise doesn't leave the organization with them.
they focus on what truly matters.
Ready to preserve key expertise?
30 minutes to identify the expert to clone first and scope the approach.
Book a call